Fuji-Q Highland Fuji-Q Highland

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Service List

It is a service provided within Fuji-Q Highland .

Aid room

Service contents

If you are injured or feel sick in the facility, please contact the staff nearby.
You can use the aid room.
There is a case that a nurse is absent.

place

Information Center near Food Stadium

Lost article

Service contents

Please come to the nearby staff or the Tickets office in the park.
If you notice something after leaving the park, Contact Us ask for the date and place of the drop.
Reception hours: according to Business hours
Information center: 0555-23-2111

place

Next to the Teacups Tickets office in the park

Lost child

Service contents

When your child gets lost, I will show you if you can consult the staff nearby.
We will also protect children who are lost.
Also, you can call in the garden broadcasting.
A staff member near you will contact the information center and call you etc.

place

Next to the Teacups Tickets office in the park

Restroom

Service contents

We have installed diaper change sheets at 11 toilets in each Park Area the park with entrance gates.

place

Park toilet

In front of Zetsubou Fortress / Food Stadium / Garden Kitchen@BASE / Fujiyama Shita / Toilet in front of Tekkotsubanchou - Sky Tower Swinger / 2nd entrance (inside the park) Total 6 places

Toilet in Thomas Land

Hopping Winston Nearby / Thomas Restaurant / Thomas' Dokidoki Playground Total 3 places

Others

1st Entrance / Inside SHOP Fujiyama - King of Coasters / Parking 1 / Fuji-Q Highland Highway Bus Terminal / Cafe Brioche (Gaspard and Lisa Town) / Les Rêves Salon de Thé (Gaspard and Lisa Town) Total 6 locations

Diaper change station

Service contents

There are toilets in the park, toilets in Thomas Land, and the first aid room.

place

Park toilet /Thomas Land in the toilet / first-aid room

Nursing room

Service contents

Thomas Restaurant, Thomas' Dokidoki Playground, Food Stadium beside Thomas Land Prepared before the emergency room, Lisa and Gaspard Dairy of Sky Journey.

place

Thomas Restaurant / Thomas' Dokidoki Playground / Aid Room Next to Food Stadium / Lisa and Gaspard Dairy of Sky Journey

Automatic withdrawal machine (ATM)

Service contents

Only one Shops Fujiyama in the vicinity of the first entrance gate (Seven Bank)
Are installed. Transfers and deposits are also possible.

Hours: Available during Fuji-Q Highland Business hours, but usage times and fees vary by company.
※ Maintenance etc. may not be available.

place

Inside SHOP Fujiyama - King of Coasters

Coin locker

Service contents

We have a total of 850 coin lockers in the park.

Usage fee

place

Parking 1/ Fuji-Q Highland Highway Bus Terminal/SHOP Fujiyama - King of Coasters /Entrance Gate 2/ Fuji-Q Highland Station Platform/Next to Despair Fortress Toilet/Beside Red Tower

Baby stroller rental / wheelchair rental

Service contents

Baby strollers (Type B only) are available for a fee.
We deposit 1,000 yen including security deposit upon renting, we will return 500 yen upon return.
Once you leave the building you can also rent it again, but once you return it you will be charged again.
Lending time is within Fuji-Q Highland Business hours.

place

1st / 2nd entrance

Smoking area

Service contents

Fuji-Q Highland (including Thomas Land, Gaspard and Lisa Town) will not be allowed to smoke on April 1, 2020 (Wednesday) due to the full enforcement of the revised Health Promotion Law.

We apologize for the inconvenience, and we appreciate your understanding and cooperation.

Low allergen menu

Service contents

Only the low-allergen plate at Thomas Restaurant is the allergen-friendly menu.
We are sorry, but we do not display allergies in each Restaurant in the facility.
If you are worried about allergies, Contact Us us in advance.

Fuji-Q Highland email address:highland@fujikyu.co.jp

place

Thomas Restaurant

Installation of AED

Service contents

We have installed AED in the park. If you do not know the handling of the equipment or when you are in an emergency, please speak to your nearest staff.

place

Entrance No. 1 / Entrance No. 2 / Next to Teacups Tickets Office in the Park / First Aid Room / Lisa and Gaspard Dairy of Sky Journey Mae / Shiver Labyrinth

Wi-Fi Spot

Service contents

There is a free Wi-Fi service at the entrance Park Area of Fuji-Q Highland. Please use all means.

How to Use

place

Around the 1st entrance / around the 2nd entrance

Service Guide

Service List provided on Fuji-Q Highland and usage criteria.