Fuji-Q Highland Fuji-Q Highland

曇りのち晴れ
Language

job description

Here are some of my jobs at Fuji-Q Highland.

Attractions

Representative of one of the world's best Shrill Attraction coasters, Fuji-Q Highland has a variety of Attraction.
The mission of the staff in charge of Attraction is to put safety and security first, and to bring back the best memories to customers through the experience of Attraction.
Starting with the start-up of the machine, we will inspect the facility and respond to customers during the opening of the park. You will acquire the ability to make decisions to respond instantly to various troubles and the ability to communicate to entertain customers.

アトラクションでは、「免許制度」を取り入れており、富士急ハイランドでしか扱えないさまざまな大型アトラクションを自分の手で動かせるところも、この職種の面白さのひとつ。より多くのアトラクション免許取得を目標に、先輩の指導のもと成長することができます。

Merchandising · Admission

There are many shops and goods in the Fuji-Q Highland park that will add color to your memories of your visit.
There are Souvenir shops selling original Fuji-Q Highland products and Yamanashi specialties, as well as shops specializing in Character goods, and many other products that can only be purchased at these stores.

There are many jobs that you can voluntarily do when you become a store staff, such as product delivery, product ordering, and customer service.
You can feel a great sense of accomplishment when the products you purchase sell or when you improve your display and POP to increase sales.
Since sales will fluctuate depending on your efforts, you will gain a sense of responsibility and ability to think.

In addition, my job at the entrance is to sell Tickets to customers visiting Fuji-Q Highland and support facial recognition.
It is no exaggeration to say that "the face of Fuji-Q Highland" is the first thing to do with customers.
The appeal of working at the entrance is that you can see the customers entering the park every day while waving their hands with a smile saying "I'm coming !!".

Eating and drinking

Fuji-Q Highland has dining options such as Food Stadium, which is open to people of all ages and genders, and Thomas Restaurant, where you can enjoy the world of Thomas the Tank Engine.

The pleasure of working in the eating and drinking Park Area is where you can serve as a cooking staff as well as serving customers.
季節に合わせたメニューの考案では、食材の選定から盛り付けまで、一からメニュー作りに携わり、自分のアイディアを形にすることができます。
You will feel a great sense of accomplishment when you are able to offer your customers Menu you have designed and it leads to sales.
In addition, you can be involved in important tasks directly related to store operations, such as ordering ingredients and managing inventory, from your first year, so you can work with a sense of fulfillment and responsibility.

Thomas Land

Thomas Land is the only outdoor theme park of Thomas the Tank Engine in Japan in Fuji-Q Highland Park. In addition to Attraction, there are restaurants, cafes and shops in the park, so you can enjoy it all day long.

トーマスランドでのやりがいは、小さなお子様が楽しく遊んでいる姿を毎日見られること。また、「ありがとう」「また来るね」「楽しかった」といった言葉をたくさんかけてもらえることです。お客様とスタッフとの距離が近いので、自分のパフォーマンス一つでお客様を笑顔にできます。
接客を重ねるほどにエンターテイナーに必要なパフォーマンス力も身についていくはず。自ら工夫して仕事を楽しむことを実感できるのが、トーマスランドでの仕事の魅力です。

技術本部

Speaking of Fuji-Q Highland it is the best Shrill Attraction coaster in the world. Daily maintenance of coasters is indispensable for operating Attraction safely and securely. At the Technology Headquarters, you will be in charge of inspection and maintenance of Attraction and facilities that are unique in the world.

Since senior employees provide detailed guidance on machine knowledge, there are no qualifications required before joining the company.
All you need is an interest and an inquisitive mind about how the coaster works.
"How does this coaster work?"
"How do the wheels work?"
When working as a technical worker, it is important to study to solve such questions by yourself.

You can also acquire the qualifications required for work (sling, floor-operated crane, forklift, electrician, etc.) while working.
With safety and security first, you can learn and grow about machines every day.

Safety measures room

"Safety and security" is the basis for providing joy and excitement to our customers.

In the Safety Measures Office, you will be responsible for various tasks related to your safety.
What should customers do to enjoy Fuji-Q Highland safely and securely, such as planning and implementing safety plans based on "customer safety management" and providing safety guidance and education to employees through in-park patrols? It is a central department that always thinks about safety and conducts supervision and audits related to safety.

CS推進室

お客様からのご意見をもとに、顧客満足度(CS)向上のため、様々な施策を立案・実行する部署です。従業員への指導・教育、お客様対応等を行います。
多くのお客様からのご意見を集約・分析し、CS向上を図るための対策を講じる重要なミッションを担う部署です。

経営企画本部

新規事業の立案や、経営計画の策定、IT機器、システムの新規導入を担当する「経営企画部」と総務、人事、経理、売上管理、食材・商品管理を担当する「総務部」を統括するのが経営企画本部です。

業務内容は多岐に渡り、一人ひとりが責任のある重要な仕事を担当しています。経営の中枢に近い部署で経営陣のサポートを行う重要なミッションを担います。

Marketing Headquarters

園内イベントの企画・実施、看板や制作物の作成、SNS運用等、富士急ハイランドの広報・企画を担当する「企画広報部」と、団体のお客様の誘致、受け入れ、飲食施設などのリーシングを担当する「営業部」を統括するのがマーケティング本部です。

オンリーワンを目指す富士急ハイランドの独自性や尖った企画イベントを実行する中核部署です。

事業本部

遊園地運営に関する指揮・管理を行う「遊園地事業部」と富士急雲上閣などの運営を行う「直営事業部」を統括するのが事業本部です。

主要な3つのエリア(アトラクション・物販入園エリア・飲食エリア)を統括し、各施設の管理、緊急時の対応、要員運用に関する計画等を行います。