October 6, 2023

Dear Customer,

Ichifuji Confectionery Co., Ltd.

Apologies and Park Info regarding voluntary collection of products

Thank you for coming to visit Fuji-Q Highland more than usual.

Some products regarding "Fuji-Q Milk Manju" will be sold at "Shop Fujiyama" and "Natural Choice Shop" in Fuji-Q Highland from July 20, 2023 (Thursday) to September 28, 2023 (Thursday). It has come to light that we were selling products that had mold on them.
We have currently reported the details to the Fuji Tobu Health Center, which has jurisdiction over the incident, and are currently investigating the impact on health.
Therefore, we apologize for the inconvenience, but if you have purchased and enjoyed the applicable products during the following period, please contact us using the contact information below.

In the future, we will strive to thoroughly prevent recurrence and ensure that our customers can enjoy our products with peace of mind. We sincerely apologize for any inconvenience caused to our customers who purchased this product.

Record

1. Shipping

"Fujikyu Milk Manju 4 pieces"
"Fujikyu Milk Manju 8 pieces"

2. Sales period
July 20th (Thursday) - September 28th (Thursday), 2023


3. Sales location
Fuji-Q Highland Shops Fujiyama
″ Natural Choice Shop

4. Contact information
　　〒４２２－８０５８
881 Nakahara, Suruga-ku, Shizuoka City, Shizuoka Prefecture
Ichifuji Confectionery Co., Ltd.
Contact Us: 0120-29-9118
(Reception hours: Monday to Saturday 08:30 to 17:30, excluding holidays)

5. correspondence
Customers who purchased the applicable products between July 20, 2023 (Thursday) and September 28, 2023 (Thursday) will receive a refund after inquiring about the circumstances at the time of purchase (time, etc.) Let me do it.

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