1. Background of introduction

Fujikyu Group (Fuji-Q Highland Co., Ltd., Fuji Kyuko Co., Ltd. and all companies belonging to the Fujikyu Group) seeks the realization of the following items by introducing a facial recognition system.
(1) We aim to provide the safest and most secure usage environment in the world by recording each person's face at the time of use.
(2) Improve convenience when using.

2.Purpose of use

The purpose of the facial recognition system is as follows.
(1) For controlling ticket posession
(2) For statistical data in order to improve our services and products for our guests
(3) In order to reply to the opinions, wishes and questions of our guests
(4) For other services provided by the Fujikyu Group which require identification of our guests

3.Face image registration

Customers are required to register their face images in the face recognition system before using the target facilities (including buses / trains). If you do not register, we may refuse to use the service. .. * Excluding preschoolers.

4. Handling of facial recognition system

In order to prevent the loss, damage, manipulation or divulgation etc. of the facial images etc., we implement sufficient information security measures against unauthorized access, computer viruses, and the like.

5. Restrictions on the use and provision of facial images

Registered facial images will not be used for other than the outlined purposes of usage. However, please note that in any of the following cases information might be displayed to third parties.
(1) When the consent of the concerned person has been obtained.
(2) When the display is requested by laws and regulations.
(3) When it is necessary for the protection of the life, body or property and it is difficult to obtain consent from the concerned person.
(4) When the provision of information requested by investigating authorities for the investigation of crimes or accidents.

6.About deleting face images

The face image will be deleted after a certain period of time.

7.Your consent

If you register your face image, you are deemed to have agreed to these regulations.

8. Handling of personal information

For the handling of other personal information, please refer to regulations of our “Privacy policy”.
This provision will be revised and enforced from April 1, 2021.